Fire TV is a popular streaming device that allows users to watch their favorite movies, TV shows, and other content. However, sometimes users face a problem when their Fire TV gets stuck on the loading screen. This can be a common problem and some simple methods can be adopted to solve it. In this article, we will tell you what steps you can take if your Fire TV is stuck on the loading screen.
How to Fix Fire TV Stuck on Loading Screen
Restart Device
Unplug everything from the device if you haven’t tried it already. A simple solution to resolve fire stick issues is to allow it to cool down and power down completely.
- Remove your fire stick from the TV and the power source.
- If you have any attachments like an OTG cable adapter or USB hub, remove those as well.
- Wait at least five minutes.
- Now reconnect your fire, stick to the TV and power supply.
If your fire stick can power up without the attachments, consider replacing the OTG and ensuring that you use compatible attachments.
Check the power
If you are experiencing an issue with your fire stick using a USB port on your TV or a non-original power adapter may be the cause. It’s likely that your fire stick isn’t receiving the necessary amount of power to boot up fully, so for best results, use the original power adapter that came with your fire stick. Also, try plugging it into a different outlet.
If using a power adapter doesn’t solve the issue, consider replacing the power cable preferably with the official one from Amazon that came with the device. Alternatively, you can try using any other micro USB cable. It may work as well as the original.
Change the HDMI
It is possible that your TV HDMI port is causing problems with troubleshooting
- Disconnect all HDMI devices from your TV.
- Try plugging your fire stick into each port one by one.
- Test each HDMI port to see if this resolves the problem.
If this doesn’t work, try your fire stick on a different TV.
Wait it Out
Sometimes your fire stick may just need a bit of extra time to process a task that is stuck in the background. Try leaving it alone for at least a few hours or overnight. If you can, chances are it will be fixed by the morning.
Factory Reset with the Remote
Performing a factory reset on your device can be done using the remote control. This process will restore your device to its original settings and it erases all data and personalizations. To initiate a factory reset
- Press and hold the right directional button and the back button simultaneously for approximately 10 seconds.
- A massage will appear on your screen confirming the reset has been initiated and will occur automatically.
Enter Safe Mode
If you have a wired USB keyboard and an OTG cable or adapter, there’s an advance tip you can try.
You can put your fire stick into safe mode by pressing a few buttons on your keyboard. To connect a wired USB keyboard to your fire stick
- Plug an OTG cable or adapter into your device
- Afterward, plug the power supply into the OTG cable adapter to complete the setup.
To activate safe mode on the fire stick, you need to press and hold five different keys simultaneously.
- When you see the fire stick logo press and hold the control and alt button with one hand and with the other press and hold the menu print screen and I button.
- Hold down the button until until safe mode appears in the bottom left corner, then release.
Your fire stick should then be back at the home screen in the safe mode.
Also check for
Why is Fire TV stuck on the loading screen?
There can be many reasons why Fire TV gets stuck on the loading screen. Some of the main reasons are as follows:
- Network issue: If your Fire TV device is not properly connected to the Internet, it may get stuck on the loading screen. This could be due to connectivity issues such as router issues, network outages or slow internet speeds.
- Software update issue: Sometimes if the Fire TV’s software is not updated or there is a problem with the update process, it can cause a loading screen issue.
- Application or system cache: Sometimes application or system cache files get created frequently, which can cause a loading screen issue.
- Hardware Problem: Sometimes this problem can be caused by hardware glitches or a problem with the factory settings of the device.
To solve all these causes, you can solve the Fire TV loading screen issue by following the solutions given above. If the issue still persists, it may be recommended to contact Amazon Customer Support
Contact Amazon Customer Support
If the issue persists after these measures, it may be a sign of a hardware issue and it may be advisable to contact Amazon customer support. Keep in mind to update your Fire TV regularly and keep checking for system updates to avoid these types of problems from occurring.