Fix Prime Video Stuck on The Loading Screen

Prime Video stuck on the loading screen issue can be quite uncomfortable for users. In this situation, the user feels that his Prime Video service is not working, and he is connected to the internet. The problem is usually software or Internet connection related. In this article, we will consider in detail some possible causes of this problem and its solution to fix prime video stuck on the loading screen.

Why is Prime Video Stuck on the Loading Screen?

One of the major reasons why Prime Video gets stuck on the loading screen can be the lack of internet connection. When a user’s Internet connection is unstable or interrupted, the Prime Video service may experience loading issues. Additionally, this problem can also occur if the user’s device, computer or mobile, is not properly connected to the Internet. Therefore, ensuring a good and stable internet connection can be a major step in solving this problem.

How to Fix Prime Video Stuck on Loading Screen

Do you have an issue with Amazon Prime Video stuck on the loading screen? This can be caused by several things, including bad internet connection outages and software issues. 

Check internet connection

The first thing you need to do is to check your internet connection. You need to make sure that the streaming service has access to a fast internet speed so that it can properly load.

Set a correct time & date

  • Go to Settings 
  • Go to Device Preference
  • Select Date & Time
  • If your date & time is incorrect, then set the correct date & time
time and date

Clear Cache & Data

  • Go to Settings 
  • Select Apps
  • Go to see all apps
  • Find prime video and select it. 
  • Go down and select clear cache
  • Press Ok
  • Select Clear data
  • Press Ok
clear data
  • Go down and select permission
  • On all permission
app permisson

Hopefully, this will solve your problem. If you are still having the same issue, then follow the next steps.

Update Prime Video

  • Go to the play store 
  • Search prime video
  • Select on prime video 
  • Press for Update 
update prime video

Select Correct Parental Controls

  • Go to the play store
  • Click on the profile icon
  • Go to settings 
  • Go down to parental controls 
  • Select Allow all, including unrated
Select Correct Parental Controls

I hope this will solve your prime video stuck on loading screen problem.

Also check for

Contact Prime Video Customer Support

if still you are having the same issue then you can contact prime video customer support.

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