When your Hisense TV suddenly starts showing a green screen, it can definitely be a cause for concern. When facing this problem, many users get worried and think that there is a serious technical fault with their TV. But there is no need to panic! In this article, we will discuss the possible causes, solutions and useful tips for this problem so that you can make your TV experience better again. So let us know why green screen occurs and how it can be fixed.
Why is Hisense TV Showing Green Screen?
Possible reasons for showing the green screen on Hisense TV
- Cable connection problem: If HDMI or other connectors are not connected properly, a green screen may appear. Ensure that all cables are securely connected.
- Software Update: Sometimes an outdated software or firmware version can also cause a green screen.
- You might need to update your TV.
- Graphics driver: If you’re connecting to an external device (like a game console or laptop), there may be a problem with the graphics driver.
- Picture Settings: This problem can also arise due to changes in the picture settings of the TV. Check the color, brightness, and contrast settings.
- Hardware problem: If there is any physical damage to the TV’s screen or its internal components, it can cause a green screen.
- Input Source: Sometimes, selecting the wrong input source can also cause problems. Select the correct source.
Based on these reasons, you can understand the green screen problem and take appropriate steps to fix it.
How to fix Hisense TV Showing Green Screen
Here are some easy solutions for your TV green screen problem. Follow the steps to solve this problem.
If there’s no device assistant app to clear the memory cache, you can do it manually by going to Settings > System > Storage > Internal Storage > Cached Data and clearing it. Make sure to force close any apps you aren’t using and disable any unnecessary apps. I recommend holding the power button until the power-off option appears. It’s better to shut down the TV completely instead of leaving it in standby mode, especially after using apps.
If the problem persists, consider other solutions.
Restart Power cycle
- Remove your TV from the power socket.
- Locate the standby power button on your TV which is on the bottom of the TV.
- Hold the power button and plug your TV back into the power socket while holding the power button.
- Hold the power button until the TV restarts. It will take 30–60 seconds.
Now the green screen issue will go away. If this solution doesn’t work, then follow next.
Sign in with New ID
If your Hisense TV is showing a green screen, one solution could be to sign out of the app and then sign in again with a different account or create a new account. This procedure can sometimes resolve software issues.
After signing out, make sure you sign in with the new account using the correct information. It may help to reset the TV’s settings and connection.
Contact Customer support
If none of the above solutions work, consider contacting Hisense customer support for professional assistance.